
Challenges of the Customer
- Key functions such as operations, finance, and supply chain relied on fragmented data sources and inconsistent reporting processes, slowing responsiveness and reducing decision quality.
- Ad‑hoc development practices and insufficient documentation resulted in poor traceability and recurring audit challenges, undermining governance efforts.
- Legacy systems were not scalable or secure enough to meet modern data and analytics demands, creating operational bottlenecks.
- As a high‑visibility global organization, they needed to harden their infrastructure against cyberattacks while maintaining the agility required to respond to rapidly changing priorities.